10 Questions to Ask a Prospective Roofer (Before Hiring Them!)

Choosing the right roofer can be a daunting task. Your roof is a significant investment and plays a vital role in protecting your property, which is why it’s essential to hire a reliable, experienced professional. The best way to gauge a roofer’s expertise and reliability is by asking the right questions before hiring them. In this article, we’ll delve into the top ten questions you should ask a prospective roofer.

Are You Licensed and Insured?

The first and foremost question should be about the roofer’s licensing and insurance status. A licensed contractor indicates that they meet the state’s or local jurisdiction’s requirements to operate. Insurance, on the other hand, protects you from potential liability in case of accidents or damages. Make sure they have both workers’ compensation and liability insurance.

Can You Provide References?

Reputable roofers should have a list of past clients who are willing to vouch for their work. Asking for references allows you to gauge the quality of their work and their level of customer service from actual experiences. Don’t forget to follow up on these references.

How Many Years of Experience Do You Have?

Experience is a crucial factor when it comes to roofing. An experienced roofer is likely to have dealt with a wide range of roofing issues and can provide proven solutions. Their expertise can ensure that the job is done right the first time.

What is Included in Your Estimate?

Ask for a detailed estimate to understand what exactly you’re paying for. The estimate should include costs for labor, materials, permits, and cleanup. A detailed estimate can prevent misunderstandings and unexpected costs down the line.

How Will You Protect My Property?

Roofing can be messy. Ensure the roofer plans to protect your property, especially your landscape, from potential damage during the roofing process. They should also outline their cleanup process after the job is done.

How Long Will the Project Take?

While weather can sometimes cause delays, your prospective roofer should provide a reasonable timeline for the project. A swift, efficient job is ideal, but never at the expense of quality workmanship.

Do You Offer a Warranty?

A reputable roofer will stand by their work. They should offer a warranty that covers both materials and labor. Make sure to ask about the length of the warranty and what it specifically covers.

How Will You Handle Extra Costs?

Sometimes, unforeseen issues arise once the project is underway, leading to additional costs. It’s crucial to know how the roofer will handle such situations. Will they communicate these issues immediately, and how will they be reflected in the final bill?

Who Will Be Onsite During the Project?

Ask who will manage your project and who will be onsite during the work. This person should be your go-to contact for any concerns or questions you might have during the roofing process.

How Do You Handle Complaints?

Even with the best roofers, issues can arise. Knowing how they handle complaints can give you an idea of their professionalism and dedication to customer service. Their willingness to address this question openly can be a good sign of their business ethics.

Hiring the right roofer is a critical decision that can determine the durability and longevity of your roof. Therefore, take your time to research potential contractors and ask them these crucial questions. Their answers will help you gauge their capability, reliability, and professionalism, ensuring that your roofing project is in capable hands. Remember, a good roofer will appreciate your thoroughness and be more than willing to provide the information you need.

This post was written by Reggie Reed! Reggie is a state-certified roofing contractor and co-owner of Reggie Reed Roofing, the best roofing contractors Clearwater FL. He is a 4th generation roofing contractor. RR Roofing offers a wide variety of roofing services for residential homes, apartment complexes, condos, commercial buildings, churches, and more. Reggie enjoys dedicating his spare time to helping underprivileged youth in his community and traveling with his family and friends.